A SQRD's Policies
- Privacy Policy
- Terms & Conditions
- Shipping & Return Policy
- Cookie Policy
The Basics
At A-SQRD, we keep things simple – your data isn’t ours to play with.
We only collect what’s needed to run the experience, deliver your orders, and keep you connected to the culture.
By using our site, you agree to how we handle things below.
What We Collect
The essentials:
– Name
– Email
– Phone number
– Shipping & billing address
When you place an order:
– What you buy
– Payment details (handled securely by trusted providers – we don’t store your card info)
Behind the scenes:
– IP address
– Device & browser info
– Site activity (via cookies)
Why We Collect It
We use your info to:
– Process and deliver your orders
– Keep you updated (orders, support, relevant drops)
– Improve how the site runs
– Send updates and offers (only if you opt in)
– Keep things secure and prevent misuse
– No extras. No weird stuff.
Cookies (The Usual)
We use cookies to:
– Make the site work properly
– Understand how you move through it
– Keep your experience smooth
– You can disable cookies anytime through your browser settings.
Who We Share It With
We don’t sell your data. Ever.
We only share it when necessary with:
– Payment providers
– Delivery partners
– Analytics & marketing tools
– Everyone we work with is expected to keep your data secure.
Keeping It Safe
We use standard security measures to protect your info:
– Secure systems
– Encrypted transactions
– Limited access internally
– That said, no system online is 100% unbreakable — but we do our part.
Your Control
You’re always in control. You can:
– Access your data
– Update your info
– Request deletion
– Unsubscribe anytime
– Reach out at: Info.asqrd@gmail.com
External Links
If you leave A-SQRD through a link, their rules apply – not ours.
Updates
We may update this policy when needed. If we do, it’ll be reflected here.
Contact
Questions?
Hit us at: 0702063135 or Operation.asqrd@gmail.com
Overview
Welcome to A-SQRD.
By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. These terms apply to all users, including browsers, customers, and contributors of content.
If you do not agree, please do not use our site.
General Conditions
We reserve the right to refuse service to anyone at any time, for any reason.
You agree not to:
– Use our products for any illegal or unauthorized purpose
– Violate any laws in Sri Lanka or your jurisdiction
– Interfere with or disrupt the website’s functionality
Any breach may result in termination of access.
Products & Availability
All products are subject to availability.
We reserve the right to:
– Limit quantities
– Discontinue products at any time
– Change product details or pricing without prior notice
We do our best to display product colors and details accurately, but variations may occur due to screen differences.
Pricing & Payments
All prices are listed in Sri Lankan Rupees (LKR) unless stated otherwise.
Payments are processed securely via third-party providers. We do not store your payment details.
We reserve the right to:
– Update pricing at any time
– Cancel orders in case of pricing errors
Orders
Once an order is placed:
– You will receive a confirmation email
– Orders cannot always be modified or canceled after confirmation
We reserve the right to cancel or refuse any order if:
– Fraud is suspected
– Payment is not authorized
– Product is unavailable
Shipping & Delivery
We deliver across Sri Lanka and may offer international shipping.
Delivery timelines are estimates and may vary due to:
– Location
– Courier delays
– External factors beyond our control
A-SQRD is not responsible for delays once the order has been dispatched.
Returns & Exchanges
Returns and exchanges are subject to our Return Policy.
In general:
– Items must be unused and in original condition
– Requests must be made within a specified time period
Certain items may not be eligible for return (e.g., sale items, worn items).
Intellectual Property
All content on this website — including designs, logos, images, and text — belongs to A-SQRD.
You may not reproduce, distribute, or use any content without written permission.
Limitation of Liability
A-SQRD shall not be held liable for:
– Any indirect or incidental damages
– Losses arising from use of our website or products
Use of our site is at your own risk.
Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka.
Any disputes will be subject to the jurisdiction of Sri Lankan courts.
Changes to Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page.
Continued use of the site means you accept those changes.
Contact Information
For any questions regarding these Terms:
Email: Info.asqrd@gmail.com
Brand: A-SQRD
Built from the culture. Run with intent. Respect the system.
SHIPPING POLICY
Where We Ship
A-SQRD currently delivers islandwide across Sri Lanka.
International shipping may be introduced soon.
Processing Time
All orders are processed within 1–3 working days.
During high-demand periods (drops, sales, holidays), processing may take slightly longer — we appreciate your patience.
Delivery Time
Estimated delivery timelines:
– Colombo & Suburbs: 1–3 working days
– Outstation: 2–5 working days
Delivery times may vary depending on courier operations and location.
Shipping Charges
– Shipping fees will be calculated at checkout
– Free shipping may be offered during promotions or campaigns
Order Tracking
Once your order is shipped, you may receive tracking details (if available).
Delays
While we do our best to keep things moving fast, delays can happen due to:
– Courier issues
– Weather conditions
– Public holidays or peak periods
Once dispatched, the shipment is handled by third-party couriers.
Failed Deliveries
If a delivery attempt fails:
– The courier may reattempt delivery
– Additional charges may apply for repeated attempts
Please ensure your contact details and address are accurate.
We move fast — but we move right.
RETURN & EXCHANGE POLICY
The Basics
We accept returns or exchanges for eligible items — but only if they meet the conditions below.
Eligibility
Items must be:
– Unworn, unwashed, and unused
– In original condition with tags intact
– Returned within 7 days of delivery
Non-Returnable Items
We do not accept returns for:
– Sale or discounted items
– Worn or damaged items (not due to our error)
– Items without original tags
Exchanges
We offer exchanges for:
– Size issues
– Defective or incorrect items
Subject to stock availability.
Refunds
– Refunds are only issued if an item is out of stock for exchange or defective beyond replacement
– Refunds may be processed via bank transfer or store credit
Return Process
To initiate a return or exchange:
– Contact us via 0702063135 or Info.asqrd@gmail.com
– Provide your order number and reason
Once approved:
– You will receive instructions for returning the item
Return Shipping
– Customers may be required to bear return shipping costs (unless the issue is from our side)
– We recommend using a trackable shipping method
Damaged or Wrong Items
If you receive a defective or incorrect item:
– Contact us within 48 hours of delivery
– Include clear photos as proof
We’ll sort it out ASAP.
What Are Cookies?
Cookies are small data files stored on your device when you visit A-SQRD.
They help the site run smoothly, remember your preferences, and improve your overall experience.
How We Use Cookies
We use cookies to:
– Keep the website functioning properly
– Remember your preferences (like cart and login details)
– Understand how you interact with the site
– Improve performance and user experience
– Show relevant ads and offers (if applicable)
Types of Cookies We Use
Essential Cookies
These are required for the site to function.
Without them, things may break.
Performance Cookies
Help us understand how visitors use the site so we can improve it.
Functional Cookies
Remember your preferences and settings for a smoother experience.
Marketing Cookies
Used to deliver relevant ads and track campaign performance.
Managing Cookies
You can control or disable cookies anytime through your browser settings.
Note: Disabling some cookies may affect how the site functions.
Third-Party Cookies
Some cookies may be set by trusted third-party services (analytics, ads, payment tools).
They follow their own privacy policies.
Updates
We may update this Cookie Policy when needed.
Changes will be reflected here.
Contact
For questions:
Email: Info.asqrd@gmail.com
No hidden moves – just what keeps the experience smooth.
Privacy Policy
1. The Basics
At A-SQRD, we keep things simple — your data isn’t ours to play with.
We only collect what’s needed to run the experience, deliver your orders, and keep you connected to the culture.
By using our site, you agree to how we handle things below.
2. What We Collect
The essentials:
-Name
-Email
-Phone number
-Shipping & billing address
When you place an order:
What you buy
Payment details (handled securely by trusted providers — we don’t store your card info)
Behind the scenes:
IP address
Device & browser info
Site activity (via cookies)
3. Why We Collect It
We use your info to:
Process and deliver your orders
Keep you updated (orders, support, relevant drops)
Improve how the site runs
Send updates and offers (only if you opt in)
Keep things secure and prevent misuse
No extras. No weird stuff.
4. Cookies (The Usual)
We use cookies to:
Make the site work properly
Understand how you move through it
Keep your experience smooth
You can disable cookies anytime through your browser settings.
5. Who We Share It With
We don’t sell your data. Ever.
We only share it when necessary with:
Payment providers
Delivery partners
Analytics & marketing tools
Everyone we work with is expected to keep your data secure.
6. Keeping It Safe
We use standard security measures to protect your info:
Secure systems
Encrypted transactions
Limited access internally
That said, no system online is 100% unbreakable — but we do our part.
7. Your Control
You’re always in control. You can:
Access your data
Update your info
Request deletion
Unsubscribe anytime
Reach out at: Operation.asqrd@gmail.com
8. External Links
If you leave A-SQRD through a link, their rules apply — not ours.
9. Updates
We may update this policy when needed. If we do, it’ll be reflected here.
10. Contact
Questions?
Hit us at: 0702063135 or Operation.asqrd@gmail.com
Terms & Conditions
1. Overview
Welcome to A-SQRD.
By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. These terms apply to all users, including browsers, customers, and contributors of content.
If you do not agree, please do not use our site.
2. General Conditions
We reserve the right to refuse service to anyone at any time, for any reason.
You agree not to:
-Use our products for any illegal or unauthorized purpose
-Violate any laws in Sri Lanka or your jurisdiction
-Interfere with or disrupt the website’s functionality
Any breach may result in termination of access.
3. Products & Availability
All products are subject to availability.
We reserve the right to:
-Limit quantities
-Discontinue products at any time
-Change product details or pricing without prior notice
We do our best to display product colors and details accurately, but variations may occur due to screen differences.
4. Pricing & Payments
All prices are listed in Sri Lankan Rupees (LKR) unless stated otherwise.
Payments are processed securely via third-party providers. We do not store your payment details.
We reserve the right to:
-Update pricing at any time
-Cancel orders in case of pricing errors
5. Orders
Once an order is placed:
-You will receive a confirmation email
-Orders cannot always be modified or canceled after confirmation
We reserve the right to cancel or refuse any order if:
-Fraud is suspected
-Payment is not authorized
-Product is unavailable
6. Shipping & Delivery
We deliver across Sri Lanka and may offer international shipping.
Delivery timelines are estimates and may vary due to:
-Location
-Courier delays
-External factors beyond our control
A-SQRD is not responsible for delays once the order has been dispatched.
7. Returns & Exchanges
Returns and exchanges are subject to our Return Policy.
In general:
-Items must be unused and in original condition
-Requests must be made within a specified time period
Certain items may not be eligible for return (e.g., sale items, worn items).
8. Intellectual Property
All content on this website — including designs, logos, images, and text — belongs to A-SQRD.
You may not reproduce, distribute, or use any content without written permission.
9. Limitation of Liability
A-SQRD shall not be held liable for:
-Any indirect or incidental damages
-Losses arising from use of our website or products
Use of our site is at your own risk.
10. Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka.
Any disputes will be subject to the jurisdiction of Sri Lankan courts.
11. Changes to Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page.
Continued use of the site means you accept those changes.
12. Contact Information
For any questions regarding these Terms:
Email: Info.asqrd@gmail.com
Brand: A-SQRD
Built from the culture. Run with intent. Respect the system.
Shipping & Return Policy
Where We Ship
A-SQRD currently delivers islandwide across Sri Lanka.
International shipping may be introduced soon.
Processing Time
All orders are processed within 1–3 working days.
During high-demand periods (drops, sales, holidays), processing may take slightly longer — we appreciate your patience.
Delivery Time
Estimated delivery timelines:
-Colombo & Suburbs: 1–3 working days
-Outstation: 2–5 working days
Delivery times may vary depending on courier operations and location.
Shipping Charges
-Shipping fees will be calculated at checkout
-Free shipping may be offered during promotions or campaigns
Order Tracking
Once your order is shipped, you may receive tracking details (if available).
Delays
While we do our best to keep things moving fast, delays can happen due to:
-Courier issues
-Weather conditions
-Public holidays or peak periods
Once dispatched, the shipment is handled by third-party couriers.
Failed Deliveries
If a delivery attempt fails:
-The courier may reattempt delivery
-Additional charges may apply for repeated attempts
Please ensure your contact details and address are accurate.
We move fast — but we move right.
RETURN & EXCHANGE POLICY
The Basics
We accept returns or exchanges for eligible items — but only if they meet the conditions below.
Eligibility
Items must be:
-Unworn, unwashed, and unused
-In original condition with tags intact
-Returned within 7 days of delivery
Non-Returnable Items
We do not accept returns for:
-Sale or discounted items
-Worn or damaged items (not due to our error)
-Items without original tags
Exchanges
We offer exchanges for:
-Size issues
-Defective or incorrect items
Subject to stock availability.
Refunds
-Refunds are only issued if an item is out of stock for exchange or defective beyond replacement
-Refunds may be processed via bank transfer or store credit
Return Process
To initiate a return or exchange:
-Contact us via [your email / WhatsApp]
-Provide your order number and reason
Once approved:
-You will receive instructions for returning the item
Return Shipping
-Customers may be required to bear return shipping costs (unless the issue is from our side)
-We recommend using a trackable shipping method
Damaged or Wrong Items
If you receive a defective or incorrect item:
-Contact us within 48 hours of delivery
-Include clear photos as proof
We’ll sort it out ASAP.
- Privacy Policy
- Terms & Conditions
- Shipping & Return Policy
- Cookie Policy
The Basics
At A-SQRD, we keep things simple – your data isn’t ours to play with.
We only collect what’s needed to run the experience, deliver your orders, and keep you connected to the culture.
By using our site, you agree to how we handle things below.
What We Collect
The essentials:
– Name
– Email
– Phone number
– Shipping & billing address
When you place an order:
– What you buy
– Payment details (handled securely by trusted providers – we don’t store your card info)
Behind the scenes:
– IP address
– Device & browser info
– Site activity (via cookies)
Why We Collect It
We use your info to:
– Process and deliver your orders
– Keep you updated (orders, support, relevant drops)
– Improve how the site runs
– Send updates and offers (only if you opt in)
– Keep things secure and prevent misuse
– No extras. No weird stuff.
Cookies (The Usual)
We use cookies to:
– Make the site work properly
– Understand how you move through it
– Keep your experience smooth
– You can disable cookies anytime through your browser settings.
Who We Share It With
We don’t sell your data. Ever.
We only share it when necessary with:
– Payment providers
– Delivery partners
– Analytics & marketing tools
– Everyone we work with is expected to keep your data secure.
Keeping It Safe
We use standard security measures to protect your info:
– Secure systems
– Encrypted transactions
– Limited access internally
– That said, no system online is 100% unbreakable — but we do our part.
Your Control
You’re always in control. You can:
– Access your data
– Update your info
– Request deletion
– Unsubscribe anytime
– Reach out at: Info.asqrd@gmail.com
External Links
If you leave A-SQRD through a link, their rules apply – not ours.
Updates
We may update this policy when needed. If we do, it’ll be reflected here.
Contact
Questions?
Hit us at: 0702063135 or Operation.asqrd@gmail.com
Overview
Welcome to A-SQRD.
By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. These terms apply to all users, including browsers, customers, and contributors of content.
If you do not agree, please do not use our site.
General Conditions
We reserve the right to refuse service to anyone at any time, for any reason.
You agree not to:
– Use our products for any illegal or unauthorized purpose
– Violate any laws in Sri Lanka or your jurisdiction
– Interfere with or disrupt the website’s functionality
Any breach may result in termination of access.
Products & Availability
All products are subject to availability.
We reserve the right to:
– Limit quantities
– Discontinue products at any time
– Change product details or pricing without prior notice
We do our best to display product colors and details accurately, but variations may occur due to screen differences.
Pricing & Payments
All prices are listed in Sri Lankan Rupees (LKR) unless stated otherwise.
Payments are processed securely via third-party providers. We do not store your payment details.
We reserve the right to:
– Update pricing at any time
– Cancel orders in case of pricing errors
Orders
Once an order is placed:
– You will receive a confirmation email
– Orders cannot always be modified or canceled after confirmation
We reserve the right to cancel or refuse any order if:
– Fraud is suspected
– Payment is not authorized
– Product is unavailable
Shipping & Delivery
We deliver across Sri Lanka and may offer international shipping.
Delivery timelines are estimates and may vary due to:
– Location
– Courier delays
– External factors beyond our control
A-SQRD is not responsible for delays once the order has been dispatched.
Returns & Exchanges
Returns and exchanges are subject to our Return Policy.
In general:
– Items must be unused and in original condition
– Requests must be made within a specified time period
Certain items may not be eligible for return (e.g., sale items, worn items).
Intellectual Property
All content on this website — including designs, logos, images, and text — belongs to A-SQRD.
You may not reproduce, distribute, or use any content without written permission.
Limitation of Liability
A-SQRD shall not be held liable for:
– Any indirect or incidental damages
– Losses arising from use of our website or products
Use of our site is at your own risk.
Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka.
Any disputes will be subject to the jurisdiction of Sri Lankan courts.
Changes to Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page.
Continued use of the site means you accept those changes.
Contact Information
For any questions regarding these Terms:
Email: Info.asqrd@gmail.com
Brand: A-SQRD
Built from the culture. Run with intent. Respect the system.
SHIPPING POLICY
Where We Ship
A-SQRD currently delivers islandwide across Sri Lanka.
International shipping may be introduced soon.
Processing Time
All orders are processed within 1–3 working days.
During high-demand periods (drops, sales, holidays), processing may take slightly longer — we appreciate your patience.
Delivery Time
Estimated delivery timelines:
– Colombo & Suburbs: 1–3 working days
– Outstation: 2–5 working days
Delivery times may vary depending on courier operations and location.
Shipping Charges
– Shipping fees will be calculated at checkout
– Free shipping may be offered during promotions or campaigns
Order Tracking
Once your order is shipped, you may receive tracking details (if available).
Delays
While we do our best to keep things moving fast, delays can happen due to:
– Courier issues
– Weather conditions
– Public holidays or peak periods
Once dispatched, the shipment is handled by third-party couriers.
Failed Deliveries
If a delivery attempt fails:
– The courier may reattempt delivery
– Additional charges may apply for repeated attempts
Please ensure your contact details and address are accurate.
We move fast — but we move right.
RETURN & EXCHANGE POLICY
The Basics
We accept returns or exchanges for eligible items — but only if they meet the conditions below.
Eligibility
Items must be:
– Unworn, unwashed, and unused
– In original condition with tags intact
– Returned within 7 days of delivery
Non-Returnable Items
We do not accept returns for:
– Sale or discounted items
– Worn or damaged items (not due to our error)
– Items without original tags
Exchanges
We offer exchanges for:
– Size issues
– Defective or incorrect items
Subject to stock availability.
Refunds
– Refunds are only issued if an item is out of stock for exchange or defective beyond replacement
– Refunds may be processed via bank transfer or store credit
Return Process
To initiate a return or exchange:
– Contact us via 0702063135 or Info.asqrd@gmail.com
– Provide your order number and reason
Once approved:
– You will receive instructions for returning the item
Return Shipping
– Customers may be required to bear return shipping costs (unless the issue is from our side)
– We recommend using a trackable shipping method
Damaged or Wrong Items
If you receive a defective or incorrect item:
– Contact us within 48 hours of delivery
– Include clear photos as proof
We’ll sort it out ASAP.
What Are Cookies?
Cookies are small data files stored on your device when you visit A-SQRD.
They help the site run smoothly, remember your preferences, and improve your overall experience.
How We Use Cookies
We use cookies to:
– Keep the website functioning properly
– Remember your preferences (like cart and login details)
– Understand how you interact with the site
– Improve performance and user experience
– Show relevant ads and offers (if applicable)
Types of Cookies We Use
Essential Cookies
These are required for the site to function.
Without them, things may break.
Performance Cookies
Help us understand how visitors use the site so we can improve it.
Functional Cookies
Remember your preferences and settings for a smoother experience.
Marketing Cookies
Used to deliver relevant ads and track campaign performance.
Managing Cookies
You can control or disable cookies anytime through your browser settings.
Note: Disabling some cookies may affect how the site functions.
Third-Party Cookies
Some cookies may be set by trusted third-party services (analytics, ads, payment tools).
They follow their own privacy policies.
Updates
We may update this Cookie Policy when needed.
Changes will be reflected here.
Contact
For questions:
Email: Info.asqrd@gmail.com
No hidden moves – just what keeps the experience smooth.
Privacy Policy
1. The Basics
At A-SQRD, we keep things simple — your data isn’t ours to play with.
We only collect what’s needed to run the experience, deliver your orders, and keep you connected to the culture.
By using our site, you agree to how we handle things below.
2. What We Collect
The essentials:
-Name
-Email
-Phone number
-Shipping & billing address
When you place an order:
What you buy
Payment details (handled securely by trusted providers — we don’t store your card info)
Behind the scenes:
IP address
Device & browser info
Site activity (via cookies)
3. Why We Collect It
We use your info to:
Process and deliver your orders
Keep you updated (orders, support, relevant drops)
Improve how the site runs
Send updates and offers (only if you opt in)
Keep things secure and prevent misuse
No extras. No weird stuff.
4. Cookies (The Usual)
We use cookies to:
Make the site work properly
Understand how you move through it
Keep your experience smooth
You can disable cookies anytime through your browser settings.
5. Who We Share It With
We don’t sell your data. Ever.
We only share it when necessary with:
Payment providers
Delivery partners
Analytics & marketing tools
Everyone we work with is expected to keep your data secure.
6. Keeping It Safe
We use standard security measures to protect your info:
Secure systems
Encrypted transactions
Limited access internally
That said, no system online is 100% unbreakable — but we do our part.
7. Your Control
You’re always in control. You can:
Access your data
Update your info
Request deletion
Unsubscribe anytime
Reach out at: Operation.asqrd@gmail.com
8. External Links
If you leave A-SQRD through a link, their rules apply — not ours.
9. Updates
We may update this policy when needed. If we do, it’ll be reflected here.
10. Contact
Questions?
Hit us at: 0702063135 or Operation.asqrd@gmail.com
Terms & Conditions
1. Overview
Welcome to A-SQRD.
By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. These terms apply to all users, including browsers, customers, and contributors of content.
If you do not agree, please do not use our site.
2. General Conditions
We reserve the right to refuse service to anyone at any time, for any reason.
You agree not to:
-Use our products for any illegal or unauthorized purpose
-Violate any laws in Sri Lanka or your jurisdiction
-Interfere with or disrupt the website’s functionality
Any breach may result in termination of access.
3. Products & Availability
All products are subject to availability.
We reserve the right to:
-Limit quantities
-Discontinue products at any time
-Change product details or pricing without prior notice
We do our best to display product colors and details accurately, but variations may occur due to screen differences.
4. Pricing & Payments
All prices are listed in Sri Lankan Rupees (LKR) unless stated otherwise.
Payments are processed securely via third-party providers. We do not store your payment details.
We reserve the right to:
-Update pricing at any time
-Cancel orders in case of pricing errors
5. Orders
Once an order is placed:
-You will receive a confirmation email
-Orders cannot always be modified or canceled after confirmation
We reserve the right to cancel or refuse any order if:
-Fraud is suspected
-Payment is not authorized
-Product is unavailable
6. Shipping & Delivery
We deliver across Sri Lanka and may offer international shipping.
Delivery timelines are estimates and may vary due to:
-Location
-Courier delays
-External factors beyond our control
A-SQRD is not responsible for delays once the order has been dispatched.
7. Returns & Exchanges
Returns and exchanges are subject to our Return Policy.
In general:
-Items must be unused and in original condition
-Requests must be made within a specified time period
Certain items may not be eligible for return (e.g., sale items, worn items).
8. Intellectual Property
All content on this website — including designs, logos, images, and text — belongs to A-SQRD.
You may not reproduce, distribute, or use any content without written permission.
9. Limitation of Liability
A-SQRD shall not be held liable for:
-Any indirect or incidental damages
-Losses arising from use of our website or products
Use of our site is at your own risk.
10. Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka.
Any disputes will be subject to the jurisdiction of Sri Lankan courts.
11. Changes to Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page.
Continued use of the site means you accept those changes.
12. Contact Information
For any questions regarding these Terms:
Email: Info.asqrd@gmail.com
Brand: A-SQRD
Built from the culture. Run with intent. Respect the system.
Shipping & Return Policy
Where We Ship
A-SQRD currently delivers islandwide across Sri Lanka.
International shipping may be introduced soon.
Processing Time
All orders are processed within 1–3 working days.
During high-demand periods (drops, sales, holidays), processing may take slightly longer — we appreciate your patience.
Delivery Time
Estimated delivery timelines:
-Colombo & Suburbs: 1–3 working days
-Outstation: 2–5 working days
Delivery times may vary depending on courier operations and location.
Shipping Charges
-Shipping fees will be calculated at checkout
-Free shipping may be offered during promotions or campaigns
Order Tracking
Once your order is shipped, you may receive tracking details (if available).
Delays
While we do our best to keep things moving fast, delays can happen due to:
-Courier issues
-Weather conditions
-Public holidays or peak periods
Once dispatched, the shipment is handled by third-party couriers.
Failed Deliveries
If a delivery attempt fails:
-The courier may reattempt delivery
-Additional charges may apply for repeated attempts
Please ensure your contact details and address are accurate.
We move fast — but we move right.
RETURN & EXCHANGE POLICY
The Basics
We accept returns or exchanges for eligible items — but only if they meet the conditions below.
Eligibility
Items must be:
-Unworn, unwashed, and unused
-In original condition with tags intact
-Returned within 7 days of delivery
Non-Returnable Items
We do not accept returns for:
-Sale or discounted items
-Worn or damaged items (not due to our error)
-Items without original tags
Exchanges
We offer exchanges for:
-Size issues
-Defective or incorrect items
Subject to stock availability.
Refunds
-Refunds are only issued if an item is out of stock for exchange or defective beyond replacement
-Refunds may be processed via bank transfer or store credit
Return Process
To initiate a return or exchange:
-Contact us via [your email / WhatsApp]
-Provide your order number and reason
Once approved:
-You will receive instructions for returning the item
Return Shipping
-Customers may be required to bear return shipping costs (unless the issue is from our side)
-We recommend using a trackable shipping method
Damaged or Wrong Items
If you receive a defective or incorrect item:
-Contact us within 48 hours of delivery
-Include clear photos as proof
We’ll sort it out ASAP.